Job Description

Job Description

POSITION SUMMARY                     

Under the supervision of the the Deputy City Manager, the Management Analyst is an exempt position under FLSA. The Management Analyst provides analytical management assistance by planning, coordinating and directing programs, conducting surveys and studies, and special projects or related work.  Conducts work simplification and measurement studies and assists in implementing operations and procedures to increase efficiency and effectiveness. This employee should possess excellent organizational skills as well as strong communication and public relation skills.  


  • Performs a variety of administrative duties of a highly responsible, complex, and confidential nature for the City Manager’s Office;
  • Plans, organizes, coordinates, and maintains various projects, programs, and services;
  • Prepares detailed reports and correspondence;
  • Conducts research and analytical studies on a variety of programs and issues;
  • Develops policies, procedures, and forms; 
  • Make presentations as needed;
  • Assists in coordination of the City’s website and makes modifications recommendations;
  • Assists in the preparation of the Commission agenda packets;
  • Assists with grant preparation and monitoring; 
  • Provides general office support support to the City Manager’s Office, including but not limited to answering and directing incoming telephone calls and providing citizen assistance by fielding questions, concerns, and complaints from the general public.


  • Assists other departments as the need arises;
  • Performs other duties as deemed necessary or assigned.

Education and Experience: 

Bachelors in public administration or related field required. Students or recent graduates of public administration, public policy or a related master’s degree program preferred. The employee must posses a valid Driver’s License. 

Technical Skills:

Knowledge of the principals and practices of public administration and local government structure and services. Knowledge of research and analysis methods, statistics, cost analysis, computer modeling, and report presentation. Highly proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word. Ability to work effectively under considerable time pressure and prioritize multiple work items. Skill in reading and understanding city, state, and Federal rules and regulations. 

Problem Solving: 

Problem solving is an important factor in this position.  This employee encounters problems with resolving citizen complaints, investigating city issues, and performing necessary research.

Decision Making: 

Decision making is a factor in this position.  This employee makes decisions about providing citizen assistance, working with City staff, and prioritizing work assignments.


This employee is subject to supervision from the Deputy City Manager and does not exercise supervision over subordinate personnel.

Financial Accountability: 

This employee is responsible for departmental resources.

Personal Relations: 

Daily contact with other City departments and frequent contact with the organization's governing body and the general public is expected.

Working Conditions: 

No adverse working conditions exist within this position.  Working in an office setting with a computer is the primary aspect of this position.

Physical Requirements: 

The physical demands include occasional maximum lift of 25 lbs from floor to waist; occasional forward reach; occasional crouch/bend; continuous bilateral hand coordination; continuous sit; occasional stand; occasional walk. See Job Analysis for details. PDC Level: Medium.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.