FAQs • Hays, KS • CivicEngage

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How far in advance do I have to schedule a program?: Most public education programs are scheduled 6 weeks in advance. Special events are scheduled in less time.

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Fire Department

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1. Who do I report the poor condition of our apartment building to?: Contact the City of Hays Planning, Inspection, and Enforcement Division at 785-628-7310.

2. How does my out-of-town alarm company contact the Fire Department?: Alarm companies should call 785-625-1011 to report alarm activities to emergency dispatchers.

3. I need to have a business inspected.: Contact the Deputy Chief to make a appointment 785-628-7330.

4. Should I take my child by a fire station if they are showing interest in fire play?: We can conduct a juvenile fire setter talk. If you are interested contact Fire Department 785-628-7330.

5. What's the closest fire station to my home?: The Hays fire station is located at 1507 Main.

6. I have a Fire Code question.: All code questions contact the Deputy Chief @ 785-628-7330.

7. How do I talk to the Fire Chief?: Contact the Administrative Assistant at 785-628-7330 to make an appointment.

8. Do you provide CPR and First Aid classes?: You can contact Ellis County EMS 785-628-9461.

9. How do I clean up after a fire/smoke damage?: Clean walls, floors, furniture, drapes, etc. with the following solution - 4-6 tablespoons tri-sodium phosphate, 1 cup Lysol or any chlorine bleach and 1 gallon water then rinse with warm water & dry - wear rubber gloves with this solution. Make sure there is as much air going through the rooms as much as possible.

10. Do you install kids car seats?: The Hays Fire Department is not certified to install car seats. Please contact Kansas Highway Patrol 785-625-3518.

11. I need assistance with installing or maintaining my smoke or carbon dioxide alarm.: Contact the Hays Fire Department at 785-628-7330. For more information about Smoke alarms click here to visit our page.

12. I need a copy of a report for an incident I was involved in?: For fire reports contact the Hays Fire Department at 785-628-7330.

13. I need to set up some fire drills for my business.: Contact the HFD at 785-628-7330.

14. Can I schedule someone to come out and help me build an evacuation plan?: You may contact the HFD we will be happy to help you develop a plan.

15. Employment opportunity inquiries.: Contact Human Resources at 785-628-7320 or click here to view employment.

16. Can I schedule someone to come out and help me build an evacuation plan?: You may contact the HFD we will be happy to help you develop a plan.

17. Where can I get my fire extinguisher recharged?: The Fire department does not provide this service. Please contact a private company to preform this service.

18. Do you give fire extinguisher training?: Yes. The Hays Fire Department will assist with extinguisher talks and training.

19. What is the phone number to my fire station?: The main number for all Fire Department administrative matters is 785-628-7330. All emergency calls dial 911.

20. I would like to know the names of the firefighters who took care of my emergency.: Contact the Fire Department at 785-628-7330.

21. I would like to tour the fire station.: To tour the fire station, contact the HFD at 785-628-7330. Or visit our Station Tours page for more information.

22. How far is the fire hydrant from my house?: Fire hydrants in the city limits of City of Hays are normally no more than 250-500 feet from homes.

23. Who do I call for report a broken hydrant?: Contact the Department of Water Resources at 785-628-7380.

24. I have a hazardous materials I want to dispose of…how do I do that or who should I call?: Contact the Ellis County Sanitary Landfill at 785-628-9460.

25. What is Hays Fire Departments' ISO rating?: Public fire protection Class 2.

26. I need assistance with my Knox Box.: Contact HFD 785-628-7330.

27. I am a teacher at a school and would like more information on Learn Not to Burn Curriculum -- who do I contact?: Contact the HFD at 785-628-7330.

28. Where can I purchase an escape ladder?: Most home improvement and hardware stores.

29. How do I confirm a public education program that is already scheduled?: Contact HFD to confirm your program at 785-628-7330.

30. How far in advance do I have to schedule a program?: Most public education programs are scheduled 6 weeks in advance. Special events are scheduled in less time.

31. I need a building plan reviewed. Who do I contact?: Contact building official at the Public Works Department at 785-628-7310.

32. Do you have volunteer firefighters?: Yes the HFD does have a volunteer fire company. Call 785-628-7330 for more information.